Before You Begin with the Agentforce Mobile SDK

Before you begin integrating the Agentforce Mobile SDK, you must first configure an agent within your Salesforce organization.

  1. Create and Configure an Agent: You will need to build and configure an agent using the tools available in your Salesforce org. This includes defining its capabilities and connecting it to any necessary Salesforce data or actions.
  2. Obtain Agent and Org IDs: Once configured, you will need to retrieve the Agent ID and the Salesforce Org ID. These unique identifiers are required to initialize the SDK and route requests to the correct agent in the correct organization.