Omni-Channel Developer Guide
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Omni-Channel Metadata API Types
The Metadata API lets you access Omni-Channel feature settings and metadata
information.
The following types are available with the Metadata API.
- Flow
- OmniChannelSettings
- OmniSupervisorConfig
- PresenceDeclineReason
- PresenceUserConfig
- Queue
- QueueRoutingConfig
- ServiceChannel
- ServicePresenceStatus
- WorkSkillRouting
- WorkSkillRoutingAttribute
If you need more information on the Salesforce Metadata API, see the Metadata API Developer Guide.